Terms of Use
Introduction
This website has been created by Hiša keramike and the site administrator, the company MMstudio (Vodovodna ulica 92a, 1000 Ljubljana). The information about Hiša keramike collected and presented on this website has been prepared with accuracy and care, however, errors may have occurred during content entry or on the website itself, for which we apologize. If you notice an error, we kindly ask you to notify us.
By accessing this website, every individual, without limitation or reservation, accepts the General Terms of Use of the Hiša keramike website.
Content
All content found on this website is of an informative nature and intended primarily for informational purposes. The site administrator commits to making every effort to ensure the information on the website is accurate, reliable, and of high quality. However, they are not responsible for any typographical errors or for delays and shortcomings in entering or updating data.
The administrator reserves the right to change models, specifications, and product availability at any time and without prior notice.
Hyperlinks
The administrator's website may contain links to other websites that are entirely independent of this one. The administrator does not guarantee the accuracy, completeness, or reliability of the information contained in such links or on websites linked from the administrator's site. Accessing such websites is at your own risk.
Updating the Terms of Use
The website administrator reserves the right to modify the general terms and conditions without prior notice. Changes become effective immediately upon publication.
Processing of Personal Data
We process your personal data for the purpose of providing services offered by the company. We collect, manage, process, and store the following user data:
- Name and surname;
- IP address;
- Delivery address;
- Company name or legal entity (if the user is a legal entity);
- VAT number of the legal entity (if the user is a legal entity);
- Contact telephone number;
- Email address,
- Country of residence;
- Other data voluntarily entered by the user in forms on the website.
The company is not responsible for the accuracy, timeliness, or completeness of data provided by users.
With your consent, collected personal data may also be used for sales analysis purposes (statistical processing, market research, customer segmentation, analysis of past purchasing behavior) and for other marketing activities (advertising in search engines and on social networks).
The company will use the collected data for the following purposes:
- Maintaining customer records.
- Service fulfillment.
- Statistical and marketing analysis to improve the product and service offerings (using analytical tools)
We collect personal data in accordance with the purpose for which you provided it and will not use it for any other purposes.
Consent for receiving marketing communications from our company is valid until revoked and includes:
1. (OPTIONAL) Consent to receive marketing notifications about current offers and news from our company is valid until revoked and includes:
- Use of data to send occasional newsletters about news, current offers, and special benefits.
- Receiving useful updates, articles, and blog content related to our offerings
Your email data is stored until you unsubscribe from our email notifications, which you can do at any time by clicking the link in the received email.
Privacy Policy
At certain points on the Hiša keramike website, personal data is collected exclusively when users voluntarily provide it via various contact forms.
The company protects users' personal data with care, meaning that it:
- Will not misuse users' personal data in any way
- Will not disclose personal data to unauthorized third parties
- Allows users to unsubscribe from receiving emails at any time
Retention Period of Personal Data
If you have given consent for the processing of your personal data (for one or more specified purposes), you have the right to withdraw this consent at any time, without affecting the legality of the data processing carried out before the withdrawal. (As per Article 6.b of GDPR – processing is required for the execution of a contract (retention: 10 years) or for pre-contractual measures at the request of the data subject (retention: 5 years)). You may, at any time, request in writing that the company permanently or temporarily stop using your personal data for direct marketing.
Sharing of Personal Data
We do not share your personal data or make it available to third parties.
Some information you provide may be publicly accessible, such as details shared through social networks.
This website contains links to third-party websites (e.g., Facebook, Instagram) that are not under our control. By visiting such sites, you may share your data with third parties with whom we have no data processing agreement. These websites have their own privacy policies regarding how they process your data. Please review their privacy policies to understand how your data is handled.
Regardless of our retention policies, we may retain and share your data with government authorities (such as police, courts, or other regulatory agencies in Slovenia or abroad) when required by law or for the purposes of legal claims, investigations, or proceedings.
User Rights under the GDPR
To ensure fair and transparent data processing, you as a user have the following rights under GDPR:
Right to Withdraw Consent
If, as a user, you have consented to the processing of your personal data (for one or more specified purposes), you have the right to revoke this consent at any time, without this affecting the legality of the data processing that was carried out on the basis of consent until its revocation. (According to the law from Article 6b GDPR – processing is necessary for the performance of the contract (retention period: 10 years), or for the implementation of measures at the request of such an individual before the conclusion of the contract (retention period: 5 years).
Right to be informed
You must receive information from the company whether personal data is being processed in relation to you and, in such a case, gain access to the personal data and information that the company is processing.
Right to rectification and erasure
If the personal data is inaccurate, the company must correct the inaccurate personal data without delay. You also have the right to complete incomplete data.
Right to erasure (right to be forgotten)
You have the right to have your personal data deleted when there is no longer a legitimate reason for further processing.
Data deletion may apply in special circumstances:
- when processing is no longer necessary in connection with the purpose of collection and processing; when you withdraw consent to processing
- when you object to the processing and if the processing was illegal;
- when deletion is necessary to fulfill legal obligations (EU or member state law); when the processing is related to the offer of information society services to the child.
Right to restriction of processing
It is valid in the following cases:
- if you dispute the accuracy of personal data;
- when the processing is illegal and when you object to the deletion and request a restriction of use;
- when the data is no longer necessary for the purpose of processing, but you need it to assert legal claims.
Right to data portability
Upon your request, we must provide you with the processed data in a structured, commonly used and machine-readable format.
Right to object
You can object to processing in the case of processing for the purposes of performing tasks in the public interest or in the exercise of public authority and direct marketing (including profiling).
Right to file a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the country where you have your permanent residence, where you work or where the breach allegedly took place, if you believe that the processing of personal data relating to you violates data protection regulations personal data.
As a user, you can address all requests regarding the exercise of rights in relation to personal data, addresses, in writing to the controller, Prima Medis Ltd. which you can do by contacting us via info@hisa-keramike.si.
The user himself is responsible for the protection of personal data, in such a way as to ensure the security of his username and password and the appropriate software (anti-virus) protection of his computer.
Procedure for Exercising Your Rights
- I acknowledge that I can submit any of the above requests related to personal data rights in writing to the data controller.
- I acknowledge that the data controller may request additional information for reliable identification in connection with exercising personal data rights and may reject the request only if it proves that it cannot reliably identify me.
- I acknowledge that the data controller must respond to my request without undue delay and no later than one month from the receipt of the request.
Disclaimer
We reserve the right to disable the website or restrict access to it due to technical issues, maintenance, or other reasons, which may also include the unavailability or limitation of the online store. In the event of technical issues, we reserve the right to cancel orders affected by the issue. If your order is cancelled, we will notify you as soon as possible and inform you about the next steps. You are responsible for ensuring adequate protection (e.g., antivirus software) before accessing or using the website. The buyer is responsible for maintaining the security and confidentiality of login data (email address, password).
COMPANY INFORMATION
MENOR d.o.o.
Dunajska cesta 113,
1000 Ljubljana
VAT nr.: SI87407663
Register no.: 6323677000
VAT taxpayer: YES
April, 2025
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